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// Legal
Effective date: 10 March 2026 · Last updated: 5 September 2026 · Published by: High Impact Group Pty Ltd
Plain English summary: Our platforms collect no personal information where they can be used without an account. Tiers that require an account collect an email and billing details, processed securely through Stripe. AI assistant conversations are not stored. We do not sell data. This policy exists to be transparent about how each platform operates.
What this policy covers
This policy covers highimpactgroup.com.au (this website) and Mireto, the platform operated by High Impact Group. Together they are referred to below as “our platforms”. Mireto also publishes its own privacy policy, accessible from the platform, covering anything specific to it.
This Privacy Policy covers this website and the platforms and services operated by High Impact Group Pty Ltd (ABN 40 682 923 128), a company registered in Queensland, Australia. These are collectively referred to as “our platforms” throughout this policy.
Questions about this policy can be directed to support@highimpactgroup.com.au.
Data collection varies by platform and whether you use a free or paid tier.
Where a platform can be used without registration, it does not collect personal information. You can browse without providing any personal details.
Platform tiers that require an account collect:
Collects name, email, company name (optional), enquiry type and message. Used only to respond to your enquiry. Not shared with third parties.
Some of our platforms include AI assistants that answer questions about the data those platforms hold.
Conversations are not stored. When you close your session, your conversation is gone. We do not log, analyse, review, share or retain the content of AI conversations.
We never use your data to train AI models. Conversations, assessment responses and anything else you provide are not used to train, fine-tune or improve any AI model, ours or anyone else's. We access AI models through third-party APIs; we do not train them on your information.
To prevent abuse, we apply temporary rate limits based on IP address. This count is held in memory only, resets automatically, and is not linked to conversation content or any personal identifier.
AI conversations are processed by Anthropic's Claude API. Anthropic's own privacy practices apply. See anthropic.com/privacy for details.
Paid subscription tiers are processed through Stripe. We do not store, process or have access to your full credit card number. Stripe handles all payment data in accordance with PCI DSS standards.
We retain only the information needed for billing administration: subscription status, plan type and billing email. See stripe.com/au/privacy for Stripe's privacy policy.
Our platforms use anonymised analytics to understand usage in aggregate, for example, which pages are most visited and how users navigate the site.
Analytics data is:
We use Vercel Analytics for this purpose. See vercel.com/legal/privacy-policy.
Our platforms do not use tracking cookies or advertising cookies.
Functional cookies may be used for authentication sessions (paid tiers) and user preferences such as display settings. These contain no personal information beyond what is required for the session.
Our platforms integrate with the following third-party services:
Each service operates under its own privacy policy. We do not embed third-party advertising, social media trackers or commercial tracking technology on our platforms.
Free-tier platforms collect no persistent personal data. For paid tiers and account-based platforms:
You may request deletion of any data at any time by contacting support@highimpactgroup.com.au.
Our platforms are not directed at children under 13. We do not knowingly collect any information from children.
Under the Australian Privacy Act 1988, you have the right to:
To exercise any of these rights, contact us via support@highimpactgroup.com.au.
We take reasonable technical measures to protect information across our platforms. All platforms are served over HTTPS. Database infrastructure uses industry-standard security practices. Payment data is processed by PCI DSS-compliant providers.
We may update this Privacy Policy from time to time. Any changes will be reflected in an updated effective date at the top of this page. If we materially expand our data collection practices, we will update this policy before doing so.
This Privacy Policy is governed by the laws of Queensland, Australia and the Australian Privacy Act 1988 (Cth).
For any privacy questions, access requests or complaints:
High Impact Group Pty Ltd
support@highimpactgroup.com.au
If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.